Return policy

📦 Return Policy

We want you to be completely happy with your purchase from Yasmin’s Made With Love.

As many of our products are handmade or made to order, please take a moment to review our return policy below.

💛 Returns & Exchanges

If for any reason you're not satisfied with your order, we're happy to offer returns or exchanges on eligible items within 14 days of delivery.

To be eligible for a return:

  • Items must be unused and in original condition

  • You must contact us within 14 days of receiving your order

  • Items must be returned within 21 days

Please email us at yasminsmadewithlove@gmail.com with your order number and reason for return before sending anything back.

❌ Non-Returnable Items

We cannot accept returns on:

  • Custom or personalised items

  • Downloadable PDF patterns or digital products

  • Sale items (unless damaged or faulty)

  • 📮 Return Shipping

    • Buyers are responsible for return postage costs.

    • If the item is not returned in its original condition, the buyer is responsible for any loss in value.

💸 Refunds

Once we receive your returned item, we’ll inspect it and issue a refund to your original payment method within 5 business days. You’ll receive a confirmation email once your refund has been processed.

🛠 Faulty or Damaged Items

We take great care when packing your order, but if something arrives damaged, please contact us within 48 hours of delivery with a photo of the item and packaging.

We’ll replace the item or offer a full refund — your choice.

If you have any questions at all, don’t hesitate to reach out. Thank you for supporting handmade and small business 💛