Dispatch Orders are dispatched within 1–3 business days of payment confirmation.
UK Delivery ✦ Standard: 1–3 working days ✦ All UK orders are sent via a tracked service (Royal Mail 24, Royal Mail 48, or Evri)
International Delivery ✦ Europe & Rest of World: 3–10 working days ✦ Please allow extra time during busy periods (Christmas, bank holidays)
Customs, Duties & Taxes We ship from the UK. For orders within the United States, we cover the import fees — no additional customs charges will be added for US customers. 🇺🇸
For all other international destinations, any customs duties, import taxes, or local charges are the responsibility of the customer. These fees are set by your country's customs authority and are outside our control. We recommend checking your local import regulations before placing an order.
📦 Return Policy
We want you to be completely happy with your purchase from Yasmin’s Made With Love.
As many of our products are handmade or made to order, please take a moment to review our return policy below.
💛 Returns & Exchanges
If for any reason you're not satisfied with your order, we're happy to offer returns or exchanges on eligible items within 14 days of delivery.
To be eligible for a return:
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Items must be unused and in original condition
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You must contact us within 14 days of receiving your order
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Items must be returned within 21 days
Please email us at yasminsmadewithlove@gmail.com with your order number and reason for return before sending anything back.
❌ Non-Returnable Items
We cannot accept returns on:
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Custom or personalised items
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Downloadable PDF patterns or digital products
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Sale items (unless damaged or faulty)
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📮 Return Shipping
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Buyers are responsible for return postage costs.
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If the item is not returned in its original condition, the buyer is responsible for any loss in value.
💸 Refunds
Once we receive your returned item, we’ll inspect it and issue a refund to your original payment method within 5 business days. You’ll receive a confirmation email once your refund has been processed.
🛠 Faulty or Damaged Items
We take great care when packing your order, but if something arrives damaged, please contact us within 48 hours of delivery with a photo of the item and packaging.
We’ll replace the item or offer a full refund — your choice.
If you have any questions at all, don’t hesitate to reach out. Thank you for supporting handmade and small business 💛
