Our Project Bags – Made with Premium Quilting Cotton

Our handmade project bags keep your stitching projects safe, organized, and beautifully stored. Each bag is crafted using high-quality quilting cotton, chosen for its durability, softness, and vibrant patterns that stand out in any craft room.

Perfect for cross-stitch, embroidery, knitting, or any small project on the go, these bags are both practical and pretty, designed with makers in mind.

Features:

• Made from premium, 100% quilting cotton
• Fully lined for added strength and structure
• Smooth zipper closure to keep your supplies secure
• Generous sizing to fit hoops, floss, patterns, and more
• Handmade with care and attention to detail

Whether you’re traveling, heading to a stitch group, or organizing at home, our project bags are a stylish solution for every maker.

Care Instructions – Project Bags
To keep your bag looking its best:

• Wash cool: Machine wash at 30°C on a gentle cycle to preserve colour and prevent shrinkage.
• Use a mild detergent: Avoid bleach or harsh chemicals that can fade colours.
• Wash with similar colours: Especially important for first few washes as fabrics may release excess dye.
• Tumble dry low or air dry flat: High heat can cause shrinkage. Air drying is recommended to maintain fabric integrity.
• Iron on medium heat: Iron on the reverse side or use a pressing cloth to protect the fabric surface.
• Store away from direct sunlight: To prevent fading, store folded in a cool, dry place.

Please note that variations in fabric and embellishments may require specific care.

• Dispatch time: 1–3 business days

Transit Time:

• UK 1-3 working days
• International: 3-10 days
• You'll receive a confirmation email with tracking

• UK: from £3.10 flat rate (FREE over £50)
• International: From £6 (FREE over £130)
• All orders are packed with care from our UK studio.

Shipping policy

Dispatch Orders are dispatched within 1–3 business days of payment confirmation.

UK Delivery ✦ Standard: 1–3 working days ✦ All UK orders are sent via a tracked service (Royal Mail 24, Royal Mail 48, or Evri)

International Delivery ✦ Europe & Rest of World: 3–10 working days ✦ Please allow extra time during busy periods (Christmas, bank holidays)

Customs, Duties & Taxes We ship from the UK. For orders within the United States, we cover the import fees — so no additional customs charges will be added for US customers. 🇺🇸

For all other international destinations, any customs duties, import taxes, or local charges are the responsibility of the customer. These fees are set by your country's customs authority and are outside of our control. We recommend checking your local import regulations before placing an order.

You'll receive a confirmation email once your order has been dispatched. Tracking is included where applicable.

REFUND & RETURNS POLICY

We want you to love every purchase from Yasmin's Made With Love! If something isn't right, here's what you need to know.

Returns You have 7 days from receipt of your order to request a return. Items must be unused and in their original condition. Return postage costs are the responsibility of the customer. We're happy to offer an exchange where possible.

Please contact us before sending any items back so we can authorise your return and provide guidance.

Return Address: Yasmin's Made With Love 71 Cephas Street London E1 4AU

Refunds A full refund will be issued for any item that arrives faulty or damaged. Please contact us within 7 days of receipt with photos and we'll make it right as quickly as possible.

Non-returnable items The following items are not eligible for returns or refunds:

• Pre-orders
• Customised or personalised items
• Mystery products
• Digital downloads (PDF patterns)

Damage during delivery We are not responsible for damage caused during delivery. If your order arrives damaged, please contact your delivery provider directly and retain all packaging for any claims.

Lost or Missing Parcels

At Yasmin's Made with Love, every single order is packed with care and sent out with love — because we know how much your stitching projects mean to you.

We always do our very best to make sure your parcel reaches you safely, and in the rare event that something doesn't go to plan, we genuinely want to help and will do our best to support you through the process.

We would also like to be transparent about the challenges that small handmade businesses currently face when parcels are lost in transit.

Unlike large retailers, many of the items we create are handmade, hand-dyed, sewn, or otherwise produced in-house. Each product represents not only the cost of materials but also many hours of design, preparation, craftsmanship, and labour. These are unique items that cannot simply be reordered from a supplier.

Unfortunately, when a parcel is lost, carriers often require evidence of the original manufacturing or purchase costs before considering compensation. This process is designed around businesses that resell commercially manufactured products and does not always reflect the reality of handmade businesses, where much of the value lies in the time, skill, and care invested in creating each item.

As a result, small makers can find themselves in the difficult position of replacing lost orders while facing significant challenges in recovering the true value of those goods through carrier compensation schemes.

Please also be aware that for international orders, parcels may be held, delayed, or returned by customs authorities. We are unable to accept responsibility for delays or losses caused by customs processes, import duties, or regulatory requirements in the destination country. We recommend familiarising yourself with your country's import regulations before placing an order.

If your parcel appears to be missing, please contact us as soon as possible. We may ask for your assistance with any investigation or claim process required by the carrier, including confirmation that the parcel has not been received. Where possible, we will work with you and the carrier to investigate and, where appropriate, offer a resolution on a case-by-case basis. Your cooperation helps us resolve issues as quickly as possible.

Thank you for supporting independent handmade businesses and for your understanding when circumstances outside our control affect delivery.

If you have any questions about your order, please don't hesitate to get in touch — we're always happy to help! 💛

📦 Return Policy

We want you to be completely happy with your purchase from Yasmin’s Made With Love.

As many of our products are handmade or made to order, please take a moment to review our return policy below.

💛 Returns & Exchanges

If for any reason you're not satisfied with your order, we're happy to offer returns or exchanges on eligible items within 14 days of delivery.

To be eligible for a return:

• Items must be unused and in original condition

• You must contact us within 14 days of receiving your order

• Items must be returned within 21 days

Please email us at yasminsmadewithlove@gmail.com with your order number and reason for return before sending anything back.

❌ Non-Returnable Items

We cannot accept returns on:

• Custom or personalised items

• Downloadable PDF patterns or digital products

• Sale items (unless damaged or faulty)

• 📮 Return Shipping

  • Buyers are responsible for return postage costs.

  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.

💸 Refunds

Once we receive your returned item, we’ll inspect it and issue a refund to your original payment method within 5 business days. You’ll receive a confirmation email once your refund has been processed.

🛠 Faulty or Damaged Items

We take great care when packing your order, but if something arrives damaged, please contact us within 48 hours of delivery with a photo of the item and packaging.

We’ll replace the item or offer a full refund — your choice.

If you have any questions at all, don’t hesitate to reach out. Thank you for supporting handmade and small business 💛

Safety Warning – Project Bags

• Not a toy. Keep out of reach of young children and pets.
• Contains small parts such as zippers, snaps, or buttons which may pose a choking hazard.
• Keep sharp tools (e.g., scissors, needles, or seam rippers) stored securely inside the bag to avoid accidental injury.
• Avoid overfilling to prevent damage to the bag or contents.
• Keep away from open flames or high heat sources – fabric and interfacing may be flammable.
• a If bag becomes damaged, discontinue use to avoid snagging or spills.

Use with care to keep your crafting safe and organized!