Hello Winter Cross-stitch Kit

Every kit contains everything you need to start stitching straight away:
✦ Printed colour chart
✦ Pre-cut fabric (Zweigart)
✦ Pre-cut DMC Mouliné threads
✦ Tapestry needle
✦ Instructions

Available in multiple fabric counts — 14ct Aida, 28ct/32ct Evenweave, and Linen.

Please note: The finished stitched piece is not included.

Dispatch: Orders are dispatched within 1–3 business days of payment confirmation.

UK Delivery
✦ Standard: 1–3 working days

International Delivery
✦ Europe & Rest of World: 3–10 working days
✦ Please allow extra time during busy periods (Christmas, bank holidays)

You'll receive a confirmation email once your order has been dispatched. Tracking is included where applicable.

If you have any questions about your order, please don't hesitate to get in touch — we're always happy to help!

✦ UK: from £3.10 flat rate (FREE over £50)
✦ International: From £6
✦ All orders are packed with care from our UK studio.

Dispatch
Orders are dispatched within 1–3 business days of payment confirmation. Exceptions apply for pre-orders and custom requests.

UK Delivery
✦ Shipped via Royal Mail 24 or 48 (tracked)
✦ Tracked options available at checkout
✦ Estimated delivery: 1–3 working days
✦ Free UK shipping on orders over £50

International Delivery
✦ Shipped via Royal Mail Standard (untracked) or Tracked — both available at checkout
✦ Europe: 3–5 working days
✦ Rest of World: 7–21 working days
✦ Please allow extra time during busy periods

Please note: We cannot be held responsible for incorrect tracking status, shipping delays, or lost/damaged shipments once dispatched.

Returns
For full details please visit our Return Policy page.

📦 Return Policy

We want you to be completely happy with your purchase from Yasmin’s Made With Love.

As many of our products are handmade or made to order, please take a moment to review our return policy below.

💛 Returns & Exchanges

If for any reason you're not satisfied with your order, we're happy to offer returns or exchanges on eligible items within 14 days of delivery.

To be eligible for a return:

• Items must be unused and in original condition

• You must contact us within 14 days of receiving your order

• Items must be returned within 21 days

Please email us at yasminsmadewithlove@gmail.com with your order number and reason for return before sending anything back.

❌ Non-Returnable Items

We cannot accept returns on:

• Custom or personalised items

• Downloadable PDF patterns or digital products

• Sale items (unless damaged or faulty)

• 📮 Return Shipping

  • Buyers are responsible for return postage costs.

  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.

💸 Refunds

Once we receive your returned item, we’ll inspect it and issue a refund to your original payment method within 5 business days. You’ll receive a confirmation email once your refund has been processed.

🛠 Faulty or Damaged Items

We take great care when packing your order, but if something arrives damaged, please contact us within 48 hours of delivery with a photo of the item and packaging.

We’ll replace the item or offer a full refund — your choice.

If you have any questions at all, don’t hesitate to reach out. Thank you for supporting handmade and small business 💛

All cross-stitch patterns, kits, and designs created by Malgorzata Gren of Yasmin's Made with Love are protected by copyright law.

By purchasing or using these materials, you agree to the following:
✦ You may stitch the design for personal enjoyment or as a gift.
✦ You may not sell the finished item for commercial purposes.
✦ You may not scan, photocopy, or redistribute the pattern.
✦ You may not reproduce, distribute, or share these designs — digitally or physically — without prior written permission.
✦ You may not create derivative works based on the design.

Thank you for respecting the work, creativity, and time that go into each design.

© 2026 Yasmin's Made with Love. All rights reserved.

General Safety
✦ Not suitable for children under 3 years — contains small parts and sharp objects (needles, scissors)
✦ Always supervise young children during stitching activities
✦ Store needles and scissors safely when not in use
✦ Keep all kit contents out of reach of pets and small children
✦ Dispose of packaging responsibly to avoid choking hazards
✦ This kit is intended for craft use only — please stitch safely and enjoy!

Needle Minder Safety (if applicable)
✦ Contains small, strong magnets — keep away from children, pets, and individuals with pacemakers or other medical implants
✦ Choking hazard — not suitable for children under 3 years
✦ Magnets can be harmful if swallowed — seek immediate medical attention if ingested